Hotel Cielo – Family Hotel in Playa del Carmen | From 72$/Night

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Key details

About the Hotel

Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710

“The location is perfect, just steps from the beach and 5th Avenue!”view full review

Rooms with Mexican charm

Hotel Cielo offers rooms with handmade ceramic tiles and locally made furniture. Options include standard rooms, king rooms with ocean-view balconies, and family rooms for up to 4 guests. All rooms have air conditioning, flat-screen TVs with satellite channels, and private bathrooms. The rooftop terrace features beach chairs and ocean views.

Authentic Yucatecan dining

Carboncitos, the hotel's restaurant, serves Yucatecan specialties like relleno negro, cochinita pibil, and tikin xic. Breakfast includes huevos rancheros and burritos, while dinner features tableside flambés like Tequila Shrimp and Mayan Lobster. Happy hour drinks are served on the rooftop terrace.

Explore Playa del Carmen

The hotel is one block from the beach and close to 5th Avenue's shops and restaurants. Nearby landmarks include Nuestra Señora del Carmen Catholic Church (1 km) and Coco Bongo (0.5 km). The Tulum Ruins are 45 minutes away, and Chichen Itza is a 3-hour drive.

Transport & convenience

The Cancun Airport is accessible via a 40-minute drive or a direct bus (15 USD). Parking is available near 10th Avenue. The ADO bus station and ferry terminal are within walking distance. Airport pickup can be arranged for 1510-2720 Mexican pesos, depending on group size.

Services for guests

Front desk staff provide local recommendations, including cenote tours and dive sites. The rooftop terrace hosts private events like weddings. Long-term stays include weekly maid service, high-speed Wi-Fi, and Netflix access. No pets or microwaves are allowed in rooms.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Double Room

Max:

2 persons

230 sq. feet

Bed options:

1 Double bed

Air conditioning

room details

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King Room

Max:

2 persons

230 sq. feet

Bed options:

1 King-size bed

City view

Air conditioning

room details

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Basic Triple Room

Max:

2 persons

250 sq. feet

Bed options:

1 Single Bed or 1 Double Bed

Air conditioning

room details

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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Playa del Carmen2000 ft

Airports

Aeropuerto de Playa del Carmen (PCM)3700 ft

Cancun (CUN) 35.2 mi

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Delicious Restaurant Experience

“The on-site restaurant, Carboncitos, was absolutely fantastic! Not only did they offer traditional Mayan cuisine, but the quality was great. I especially enjoyed the discounted meals for hotel guests, easy to sample a variety of dishes without breaking the bank. The atmosphere was lively, with talented live music enhancing our dining experience.” view full review

Charming and Unique Rooms

“Each room at Hotel Cielo has its own character, filled with colorful Mexican tiles, handcrafted decor, and comfortable furnishings. My room sorted us with a good cross breeze and was kept super clean throughout my stay. The hot water was always plentiful, and I loved the natural soaps sorted us with, which added a nice touch after long days at the beach.” view full review

Relaxing Rooftop Retreat

“The rooftop terrace was one of my favorite spots! With fine views of the surrounding area, it was an ideal place to unwind with a drink after a day of exploring. The palapa sorted us with shade, making it perfect for lounging and enjoying the serene atmosphere or engaging in wonderful people-watching.” view full review

Evening Entertainment Delight

“I loved the evening entertainment outside the restaurant! A talented singer performed while we dined, adding a wonderful ambiance to our meals. It was a great way to relax after a busy day and enjoy the hotel's social vibe, creating lasting memories during my stay.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Services

Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Happy hour

Business

Meeting/ Banquet facilities

Spa & Leisure

Sun terrace

Room features

Air conditioning
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710

Map view

Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

2800 ft

Museum

3D Museum of Wonders

2700 ft

Church

Nuestra Senora del Carmen Catholic Church

2700 ft

Landmark

Zona Arqueologica Playa del Carmen

2600 ft

Landmark

Arte en Playa

2300 ft

Landmark

Ambarte

2600 ft

Beach

Playacar

3000 ft

Landmark

Corazon de Mexico

2900 ft

Gallery

Riviera Art Gallery

2900 ft

Gallery

La Galeria de Playa Art Gallery

3700 ft

Beach

Kool Beach Club

5000 ft

Landmark

Caminarte

3700 ft

Beach

Mamita's Beach Club

1.1 mi

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1200 ft

Museum

Museo Frida Kahlo Playa Del Carmen

900 ft

Av. Benito Juárez

Los Fundadores Park

1100 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

200 ft

5ta Avenida

Galeria de Arte 5ta Avenida

300 ft

Night club

Coco Bongo

1900 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

600 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

800 ft

Aquarium

Aquarium Beach

2000 ft

Beach

INTI Beach

700 ft

Night club

Club 01

800 ft

Mall

Paseo del Carmen Shopping Mall

1200 ft

Spa Centre

Ferry Cozumel

1100 ft

Casino

Grand Riviera Casino

1400 ft

15 Avenida Nte

Parque, Portal Maya

900 ft

Night club

Mandala Playa del Carmen

1500 ft

Av Benito Juárez 251

Portal Maya

1200 ft

Restaurants

Las Brisas

300 ft

Calle 4 Nte 150 Centro

Mr. Dog Del Caribe

600 ft

Calle 2 Norte Entre La 5 y 10 Av 130

The Roof Bar

200 ft

Quinta Avenida entre Calle 4

Churros Bueno

200 ft

5av Entre 2 Y 4 5 Avenue Between 2 and 4

Rincon Chilango

300 ft

Avenida 10 Norte Entre Calle 8 y la 10

La Valentina

400 ft

Avenida Nte. 28

Que Huevos

300 ft

Avenida 5TA Norte Ezquina Calle 48

CAPRESE Cremeria Gourmet

400 ft

Calle 4 Nte #140 A entre 15 y 10

La Brocherie

900 ft

Avenida 15 Nte Entre Calle 4 y 6

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Hotel Cielo – A Favorite for Families in Playa del Carmen

About the Hotel

Rooms with Mexican charm

Authentic Yucatecan dining

Explore Playa del Carmen

Transport & convenience

Services for guests

Choose from a variety of room types

Availability and pricing for your selected dates

Tips on navigating the city

Facilities

General

Services

Business

Spa & Leisure

Room features

Bathroom

Media

Location

Next best alternative